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What We Do.

The Road to Success IS the Customer Journey.

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forward-thinking strategy

Our approach is innovative, our operations are nimble, and our success is your success. Our strategy is built around the proactive collaboration with our clients. RDI’s four award-winning brands are a team of problem-solvers devoted to Winning Smart. United by this common goal, we work together to transcend the standard and redefine what it means to deliver incredible service. From contact center outsourcing to full-service market research, strategic digital marketing and managed IT services, we’ve got the big-business tools with the small-business touch, and we have what it takes to take your business to the next level and beyond.
Contact Center Outsourcing
Contact Center
IT Managed Services
Technical Services
Full-service Market Research
Research & Insights
Digital Strategy Outsourcing
Digital Strategy
RDI Connect
 

Contact Center

Take your customer experience to the next level with world class omni-channel customer engagement solutions.

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Technical Services

Leverage the latest technology with RDI’s Comprehensive Managed IT services.

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RDI Intuitive Technical
 
 
RDI Sightline
 

Research & Insights

Understand what motivates your customers with expert quantitative & qualitative market research and analytics.

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Digital Strategy

Connecting with customers is just a click away with award-winning digital strategy.

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RDI Ablaze
 
 

our clients tell it better than we do…

Over the years, RDI has been an excellent partner and flexible to all of our needs. Through transitioning support of our own center, as well as partners both on and off shore, our service has greatly improved. Thank you!

– Off-Price Department Store Corporation

award winning technology partners & solutions

 
 
RDI Intuitive Technical
RDI Ablaze
RDI Intuitive Technical
RDI Connect
 
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