LISTEN 2024 brings together CallMiner customers and industry professionals for a transformative event in Dallas, Texas. Whether you’re attending to enhance your knowledge, network with peers, or discover the latest innovations in speech analytics, this checklist will ensure you make the most of every moment at the conference.
Pre-Conference: Preparing for Success
Success at LISTEN 2024 starts with the right preparation. Here’s how to gear up and make the most of every moment:
1. Plan Your Sessions
Maximize your time by downloading the event app and building your customized agenda. Prioritize the keynotes, panels, and breakout sessions that align with your goals for the event.
- Pro Tip: Don’t miss RDI’s session, “Putting Your Data to Work: Improving Decision Making Across Your Business with CallMiner Insights,” on October 9, 2024, from 10:40 AM to 11:20 AM CT in Trinity 7. Carlos Ayala, and Owen Salciccioli will share how RDI turns customer insights into actionable outcomes.
2. Prepare for Networking
Before the conference, update your LinkedIn with your latest roles and projects, and start connecting with attendees and speakers to jumpstart relationship-building. Have a few conversation starters or industry challenges ready for networking—you never know where those discussions might lead.
3. Pack the Essentials
Dress in business casual attire to keep up with a full day of sessions and events. A notebook or tablet is a must for jotting down ideas, and don’t forget a portable charger to keep your devices powered throughout the day.
4. Engage Online
Stay in the loop by following the official LISTEN 2024 hashtag (#LISTEN2024) and joining the online conversation. Sharing session insights or key takeaways can help grow your network and connect with industry leaders.
- Pro Tip: Tag relevant speakers and companies—like RDI—to boost your visibility and spark meaningful engagement.
During the Event: Maximize Every Opportunity
Once you’re on-site, it’s time to immerse yourself in everything LISTEN 2024 has to offer.
1. Attend Must-See Sessions
Make sure to attend keynotes and workshops that align with your goals and challenges. These sessions will offer practical insights you can implement immediately.
- Pro Tip: Don’t miss the “Women’s Summit – Leading With Purpose” session on October 8, 2024, from 9:00 AM to 9:40 AM CT in Trinity 5. Join industry leaders Stacy Dye and Jill Donahue as they discuss how purpose-driven leadership can inspire teams, strengthen culture, and drive business success with actionable strategies.
2. Visit the Exhibit Hall
The exhibit hall is packed with cutting-edge solutions. Be sure to stop by RDI’s booth to explore how our Speech and Business Intelligence capabilities are transforming customer service and operational efficiency.
- Pro Tip: Get a live demo and check out our case studies—including how RDI helped a client significantly improve their booking rates through speech analytics. RDI’s team will be there to answer questions and discuss how our solutions can be tailored to your business needs.
3. Maximize Networking Opportunities
Attend networking events, lunch gatherings, and social receptions to build connections with industry peers and thought leaders. In-person conversations are invaluable for exchanging ideas and exploring partnerships.
- Pro Tip: Connect with RDI’s leaders like Carlos Ayala and Owen Salciccioli for one-on-one discussions on how we can help your business thrive.
4. Take Actionable Notes
As you attend sessions, focus on capturing insights that align with your business’s objectives. Look for strategies you can implement right away, as well as long-term opportunities to fuel growth.
Post-Conference: Turning Knowledge into Action
Once the conference wraps up, it’s time to put the knowledge you’ve gained into action.
1. Debrief with Your Team
Share key takeaways from the sessions and discuss how to apply these new insights to your current business strategies. Use RDI’s case studies as powerful examples of how speech analytics can drive measurable improvements across industries.
2. Follow Up with New Connections
Follow up with the contacts you made at the event within a few days. Send personalized messages on LinkedIn or via email to keep the conversation going and foster potential partnerships.
3. Leverage RDI’s Post-Event Resources
After the event, RDI will be sharing exclusive case studies and materials from the conference. Stay connected to ensure you can integrate these insights into your business strategy for long-term success.
- Pro Tip: Keep an eye out for RDI’s post-conference resources to dive deeper into how our speech analytics solutions can transform your business.
Connect with the RDI Team
Ready to take the next step? Set up a time to meet with the RDI team during the conference! We’re here to discuss your specific business needs and how our solutions can help drive measurable results. Click here to schedule a meeting with RDI.
Ready to Transform Your Business?
LISTEN 2024 is your opportunity to explore the future of speech analytics and customer experience. From improving decision-making to elevating customer interactions, RDI is here to help you turn insights into action and drive success.
Let’s connect during the conference to discover how our solutions can help your business grow!