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Vol. 3, Issue 41 | 10/18/2024

Tortilla Slap Challenge Encore for CSW 2024!

Milford Machine ended Customer Service Week with an homage to the Tortilla Slap Challenge

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Milford Machine wrapped up their Customer Service Week celebration with the return of the one and only Tortilla Slap Challenge! Instead of going head-to-head in a bracket, agents with perfect attendance for the week had the chance to slap the supervisor of their choice. Prepare for hilarious flubs, loads of laughter, and slaps heard ’round the world in the video above!

Highlights from Customer Service Week 2024

We hope you enjoyed RDI's week-long celebration!

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This recap highlights all the excitement and activities from Customer Service Week 2024! Sites across RDI went all out with creative events, fun challenges, and plenty of celebrations to show appreciation for our incredible customer service teams. From themed dress-up days to team-building games and heartfelt messages of gratitude, the week was filled with energy and recognition. Take a look to see how each site celebrated and joined in on the fun!

Bench Leadership Course Testimonials

Hear what our latest Bench Leadership graduates have to say!

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The Summer 2024 Bench Leadership Course has officially wrapped up, and we’re excited to share the amazing feedback from this year’s graduates! Through their testimonials, they reflect on how they were introduced to the program, the aspects they loved most, and the valuable lessons they took away. From building leadership skills to gaining a deeper understanding of team dynamics, the course had a lasting impact. Graduates also shared their advice for anyone considering the program—encouraging future participants to dive in and embrace the opportunity for growth and development!

Happy National Boss's Day, RDI!

We hope you gave your boss a shoutout on Wednesday, October 16

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National Boss’s Day was this past Wednesday, October 16, and we hope you took the opportunity to show your boss some appreciation! At RDI, we’re lucky to have an incredible team of supervisors, coaches, and leaders who go above and beyond to support and guide their teams. Their dedication and leadership are the foundation of our success, and we are grateful for everything they do to create a positive and motivating environment. Thank you to all our amazing leaders for making RDI a great place to work!

Anniversaries

October 13 October 19

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Vote for Your Favorite Fall Vibes!

Week 6: Which fall movie would you rather watch?

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Welcome to RDI’s Fall Vibes (This or That) Challenge! Every week, from now through the end of October, we’ll be asking you a this or that question to see how RDI likes to celebrate the fall season. We’re continuing the series with fall movies – do you prefer a chilling thrill with “Halloween” (1978)? Or would you rather enjoy a nostalgic favorite with Hocus Pocus?

Drop your vote in the box below!

Last Week's Fall Vibes Results

See which vibe won out from week to week!

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The results are in for last week’s fall vibe! Keep an eye out each week for updates on RDI’s favorite autumn comforts, and remember to cast your vote before Friday. By the end of the season, we’ll reveal how RDI embraces the fall spirit!

RDI's Run For Your Lives Challenge Continues!

Don't forget to track your miles and upload them at the end!

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There’s still time to walk/run 20 miles throughout October and earn a FREE LiveWell T-shirt! Make sure you continue tracking your miles and taking screenshots of your progress throughout the month. Once you hit 20 miles, share all your images in a single post on the LiveWell Facebook page to secure your victory! The deadline to post is Friday, November 1.

Sign up for the RDI Live Well Facebook page here: RDI Live Well | Facebook

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