Vol. 3, Issue 17 | 5/1/2024

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Course of the Month

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Our new Course of the Month focuses on the art of Origami! From May 1 to May 31, learn about the history of origami, watch fun demonstrations, and practice creating amazing shapes. You can also participate in an Origami Challenge on May 13 – keep an eye out for more info from your ELLWell manager!

Hallmark Award Ceremony Winners

We are thrilled to spotlight the exceptional achievements of our dedicated call center representatives at this year’s Hallmark Award Ceremony.

Honoring our top performers Vee Noble, Marin Ruiz, Michael Waldau, Carlos Galvez, Doug Shelby, Aldo Perez, Tohme Owes, Ruben Tapia, Corey Braden, and Kelsey Rosa, this celebration reflects the hard work, resilience, and outstanding service they provide daily.

Each of these individuals exemplifies our core values by delivering affirming, effortless, and empathetic support, consistently going above and beyond to assist both customers and colleagues. Their ‘can-do’ attitude and readiness to help have significantly contributed to our supportive and effective team environment.

Congratulations to all our winners! We are immensely proud of your accomplishments and look forward to your future contributions.

Happy Harry Potter Day!

Expelliarmus! RDI employees celebrated the anniversary of the Battle of Hogwarts by dressing in their Hogwarts House colors and showcasing their love for Harry Potter!

Children's Day Celebration in Nogales and Hermosillo!

The Nogales and Hermosillo sites celebrated Children’s Day this week with two fun-filled family activities.

At SKY Place, a trampoline park, RDI employees enjoyed an afternoon jumping and playing with their children.

Later, employees celebrated Children’s Day by going to the community dining room “Abrazando Sonrisas” (Embracing Smiles). RDI employees gave the children at the community dining room candy and toys, and enjoyed dances, games and the traditional piñata with them.

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