Our People. Your Team

Your partner for contact center support,
data analytics, and business insights.

a family of companies: winning smart

Get the Outsourced Advantage; Keep the In-house Vibes Contact Center, Technology, Market Research & Digital Support.

RDI Connect

Contact Center

Take your customer experience to the next level with world class omni-channel customer engagement solutions
RDI Intuitive Technical

Technical Services

Leverage the latest technology with RDI’s Comprehensive Managed IT services
RDI Sightline

Research & Insights

Understand what motivates your customers with expert quantitative & qualitative market research and analytics
RDI Ablaze

Digital Strategy

Connecting with customers is just a click away with award-winning digital strategy

the anatomy of a great partner

Going above and beyond with RDI


When you combine the best technology with speed, flexibility and deep industry expertise you establish a reliable foundation that delights clients and customers with results.


44 years of market research learning and insights, lean sigma processes and the nerve to keep asking “why” results in creative solutions that are free of the “same old same old” giving your brand a competitive advantage.


We provide a balanced lifestyle that results in employees that listen, care, learn and stay. Vital signs include low attrition, sustainable efficiency, top NPS/CSAT scores that will keep your brand and customers happy and healthy.


Our spirit is team spirit. We sweat the small stuff so you don’t have to. Let us wear your jersey and assist your wins.

our clients tell it better than we do…

what's new at RDI

Earn Well
Learn Well
Live Well

It’s our way of life.
Our people are our greatest asset & our best investment.

Join Our Team

Let's Talk

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Congrats on taking the first step toward a next level customer experience. Someone from our team will contact you shortly.

— it’s sort of what we do best.