Retail Account Management Case Study

Retail Account Management

One of the nation’s leading retail gift and card companies partnered with RDI to replace its struggling in-house telephone account management team. RDI’s business intelligence team concentrated on crafting an optimized solution tailored to fixing their declining sales and increasing operational costs while maintaining opportunities for future expansion.

This approach aimed to enhance market share while curbing unnecessary expenditures and maximizing resource utilization. Read more by downloading the case study below.