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Category: Case Studies

During Economic Uncertainty, Top Brands Turn to Domestic & Near-Shore Call Centers

Case Studies

Domestic and near-shore call centers are excellent solutions for businesses operating in 2023, especially with our turbulent economy. These call...Continue reading

Increasing Quality Assurance with Speech Analytics

Case Studies

A major telecommunications provider approached RDI about their ineffective quality assurance and compliance processes. In response, RDI developed a specific...Continue reading

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Supported Growth:
Increasing Client’s Sales, CX, and ROI

Case Studies

The Ask: Supported Growth  A national adrenaline sport organization (“Client”) approached RDI to provide contact center support due to their...Continue reading

Recent Posts

  • During Economic Uncertainty, Top Brands Turn to Domestic & Near-Shore Call Centers
  • How ChatGPT Can Enhance Customer Relations
  • RDI Receives the Pillar Award for Community Service
  • Increasing Quality Assurance with Speech Analytics
  • RDI Corporation: Recognized in Cincinnati Business Courier’s Top 100 Private Companies; Largest Tristate Employers of 2022
  • Supported Growth:
    Increasing Client’s Sales, CX, and ROI

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rdicorp.com
(800) 388-7636
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RDI Corporation
     4350 Glendale Milford Road
     Cincinnati, OH 45242


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