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Smarter Support Behind the Scenes.

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Boost speed, accuracy, and capacity without adding complexity.

What Agent Assist Delivers

RDI’s AI Agent Assist boosts accuracy and efficiency by supporting internal teams with real-time recommendations and automated knowledge surfacing — without disrupting workflows. From claims processing to order corrections, this AI powered service agent lightens the load so your team can focus on higher-value tasks.
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Check Scanning

Automates data extraction and validation from scanned checks.

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Order Processing

Flags fulfillment errors and suggests real-time corrections to improve accuracy.

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Mail Handling

Accelerates manual sorting, routing, and logging.

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Compliance Review

Surfaces relevant documentation to reduce audit risk and standardize workflows.

Form Completion Support

Pre-populates or verifies data fields based on prior interactions and system logic.

Why AI Agent Assisst?

Benefits

  • num 1
    Fewer Errors Delivers consistent, accurate output across repetitive administrative tasks.
  • num 2
    Faster Processing Reduces turnaround time for handoffs and form handling.
  • No3
    Lower Costs Drives operational efficiency without expanding your team or adding overhead.
  • No4
    Scalable Support Easily adapts to changing volumes, no retraining required.
Real-World Use Case - AI agent assist
AI Agent assist Real-World Use Case

Real-World Use Case

A financial services organization partnered with RDI to reduce the burden on live agents handling repetitive customer tasks. By automating simple service flows — like balance inquiries and account status updates — the client decreased live call volume and accelerated task resolution. Within three months, they saw:

  • 15% reduction in quality and compliance errors
  • 19% improvement in speed for routine service workflows
  • $170K projected annual savings in support operations
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Let’s Talk 

No need to grow your headcount — just your impact. Let our AI powered service agent assist do the heavy lifting so your team can move faster with fewer errors.
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“We’re incredibly pleased with the thinking and execution RDI brought, repurposing our content to bring more engagement.

— Chicago Tribune Marketing Team