About this Telehealth Networking Event
On October 22nd from 4-5 PM RDI hosted an essential telehealth event! RDI interviewed healthcare leaders from behavioral health, FQHC, and additional specialties to get their inside scoop on how COVID-19 has impacted patient engagement and how they are helping their patients master the skill of audio/video telehealth.
Telehealth Panelists
-
Alex Loehrer – Chief Operating Officer, Compass Point
-
Chuck Hutchings – Director of Healthcare Services, RDI
-
Lisa Baker – Executive Director, TriHealth
-
Scott Farmer – System Director, Bon Secours Mercy Health
Event Host
- Stacy Dye, SVP/GM Quantitative Insights, RDI
Stacy works with brands across the United States to leverage the power of customer experience research and insights to fuel business growth. During her 20+ years in research, she has worked with clients across a broad range of industries to drive understanding, acceptance, and ultimately, usage of research as a tool to improve sales and customer satisfaction. She is a skilled facilitator of strategic and action planning sessions, which assist clients by engaging employees (from executive to line level) to create long-range plans to improve research results, and long-term growth. Additionally, as head of quantitative insights for RDI Sightline, she works with clients to elevate the profile of the contact center from “call maker/taker” to business insights contributor, utilizing a combination of traditional research methods alongside innovative technologies, such as speech and text analytics.
About RDI
RDI Corporation is a family-owned and operated team of service solutions committed to the relentless pursuit of the ultimate customer experience. Founded in 1978 in Cincinnati, OH, RDI continues to grow, with 11 domestic and near-shore locations and more than 3,500 in-house and work-from-home employees. Our four award-winning brands are a team of problem-solvers devoted to Winning Smart. We’ve got the big business tools – from contact center outsourcing to full-service market research, digital strategy, and managed IT services – but the bigger we get, the smaller we act. Learn more about how we have what it takes to take your business to the next level and beyond.
For more information, contact us!