How ChatGPT Can Enhance Customer Relations
It might sound like a contradiction, but the new artificial intelligence platform, widely known as ChatGPT, can enhance the quality...Continue reading
RDI Receives the Pillar Award for Community Service
January 2023—RDI received the 2023 Pillar Award for Community Service, which recognizes for-profit businesses that invest their time and financial resources...Continue reading
Increasing Quality Assurance with Speech Analytics
A major telecommunications provider approached RDI about their ineffective quality assurance and compliance processes. In response, RDI developed a specific...Continue reading
RDI Corporation: Recognized in Cincinnati Business Courier’s Top 100 Private Companies; Largest Tristate Employers of 2022
Cincinnati Business Courier has named RDI Corporation as one of the largest privately-held companies in the Greater Cincinnati area. RDI ranked #80 on...Continue reading
Supported Growth:
Increasing Client’s Sales, CX, and ROI
The Ask: Supported Growth A national adrenaline sport organization (“Client”) approached RDI to provide contact center support due to their...Continue reading
RDI: Winner of an Enquirer Media Top Workplaces Award 2 Years Running
Please join us in celebrating RDI’s recent Top Workplaces 2022 Award from Enquirer Media, for the second year in a...Continue reading
Cincinnati-based RDI Corporation Chooses Hermosillo, Mexico for Near Shore Growth, 300+ New Jobs
HERMOSILLO, Mexico (November 1, 2021) – RDI Corporation (RDI), a business solutions provider, announced plans today to expand their near shore...
Contact Center World Names RDI Winner of the 2021 Gold Employee Wellness Program Award
December 2021 – RDI Corporation (rdicorp.com) has been awarded the Gold Employee Wellness Program 2021 honor by Contact Center World....
5 Keys to Making an Efficient Action Plan
We all know that life does not always go according to plan. There’s the plan, and then there’s what actually...Continue reading
Hustle Leads to Opportunity
Few are willing to HUSTLE long enough to reach the tipping point where we start to see success. Today, many...Continue reading