Inbound/Outbound Call Center Services
Customer care. Inbound enrollment. Up sell & cross sell sales support. Help desk & support. Outbound business development. Customer engagement. Bilingual support.
Managed IT Services
IT helpdesk. Network monitoring. Cloud services. Server management. Hosting. Mobile Device management. Backup solutions. Hosted VoIP. Patch management.
Digital Strategy & Planning
CX Consulting. E-Commerce Strategy. Search Strategy. Business, competitive & cultural research. Persona development. Behavioral insights & experience planning.
Design & analytics. Eye tracking. Research operations. Telephone, online and in-person interviewing. Mail surveys. Predictive data modeling. Data tabulation. Reporting.
Focus groups. Interviews. Product use tests. Consumer Intercepts. Moderating. Consumer panels. Online bulletin boards. Transcription services.
Prototyping. Web, Desktop and App Development. Search Optimization. Quality Assurance.
User Experience Design
User Experience. Interaction Design. Website Design. Mobile Applications. Product Design. E-Commerce Design.
IT Project Services
Cloud services. Security assessments. IT strategy. Wireless. Data center services. Implementation consulting. Migrations. Network design. Disaster recovery services.
Marketing Automation. Integrated Campaigns. Social Media. Search Marketing (SEO/SEM). Digital Advertising. Conversion Optimization. Analytics.